Terms of Service

Introduction

Welcome to ShinePro Services. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website and services. If you do not agree with any of the terms, you should not use our services.

Service Agreement

ShinePro Services provides professional cleaning services, including but not limited to residential cleaning, commercial cleaning, deep cleaning, and post-renovation cleaning. We reserve the right to modify, discontinue, or suspend any aspect of the services we offer at any time.

Booking and Payment

Bookings for our cleaning services must be made in advance through our website or by contacting our customer service team. Payment for services is due upon completion of the cleaning job unless otherwise agreed. We accept various payment methods, including credit cards and electronic transfers. Late payments may incur additional fees.

Customer Responsibilities

• Customers must ensure that the cleaning area is accessible at the scheduled time.
• If there are any specific cleaning instructions or preferences, they must be communicated to us in advance to ensure customer satisfaction.
• It is the responsibility of the customer to secure any valuables or sensitive items prior to the cleaning service.
• ShinePro Services is not responsible for any damage to items that are not secured or adequately protected by the customer.

Limitation of Liability

While we strive to provide the highest quality of cleaning services, ShinePro Services is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of personal property, business interruptions, or any issues arising from third-party actions.

Privacy and Data Protection

Your privacy is important to us. ShinePro Services is committed to protecting your personal information. Any personal data collected will be used only for the purpose of providing services and will not be shared with third parties without your consent, except as required by law.

Termination of Service

We reserve the right to terminate or suspend access to our services at our sole discretion, without notice, if you breach any of the terms of this agreement or engage in fraudulent or illegal activities.

Changes to Terms

ShinePro Services reserves the right to modify or update these terms at any time. Any changes will be reflected on this page, and it is your responsibility to review these terms periodically. Continued use of our services after any modifications indicates your acceptance of the updated terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.